Cancellation Policy
High Season
If the booking is cancelled 28 days or more prior to the planned date of arrival, there will be a full refund less an administration fee of $30. If the booking is cancelled less than 28 days prior to the planned date of arrival, there will be no full refund unless and until the premises are re-let for the total period of the original booking. An administration fee of $30 will be deducted from the deposit held before the remainder is refunded.
Mid & Low Season
If the booking is cancelled 14 days or more prior to the planned date of arrival, there will be a full refund less an administration fee of $30. If the booking is cancelled less than 14 days prior to the planned date of arrival, there will be no full refund unless and until the premises are re-let for the total period of the original booking. An administration fee of $30 will be deducted from the deposit held before the remainder is refunded.
Short Notice Bookings
If the booking is made less than 14 days prior to the planned date of arrival, there will be no full refund unless and until the premises are re-let for the total period of the original booking. An administration fee of $30 will be deducted from the deposit held before the remainder is refunded.